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  • Pay later! Up to 30 days to pay with Klarna
  • Free laser engraving make your jewelry even more personal.
  • Own repair workshop, located in our store.
  • Enjoy free shipping on orders over 150 euros to all of Europe.

Complaints procedure

Do you have a complaint or recommendation for our webshop?

Please let us know by sending an e-mail to [email protected] or by calling 0182-354161.

In case of a complaint :

We advise you to first make your complaint known to us by sending an e-mail to [email protected]. If this does not lead to a solution, it is possible to register your dispute for mediation through Stichting WebwinkelKeur. From 15 February 2016, it is also possible for consumers in the EU to report complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being handled elsewhere then you are free to file your complaint via the platform of the European Union."

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